Returns & Exchanges

At Fireball Tool, we stand behind the precision and quality of our products and offer a 30-day return window for items in original, unused condition. If you are not completely satisfied with your purchase, we are here to help you facilitate a smooth return or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Items

  Securely pack the unused tools in their original packaging, ensuring all components and manuals are included to avoid restocking fees.

• 3.
  Ship the Product

  Affix the provided shipping label or use a traceable carrier to send the package back to our designated fulfillment center.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned items, we will process your full refund to the original payment method or ship out your requested exchange within 5-7 business days.